MFR training courses are designed to provide public and nonprofit managers with knowledge of the elements of strategic planning and performance measurement as well as provide them with enhanced skills in the practical application of the management techniques required by MFR. Participants will learn how to:

• identify stake holders
• develop and refine an organization's mission, vision and values
• identify the organization's key performance areas
• formulate goals and objectives
• generate strategic alternatives
• develop action plans to implement strategies
• create performance measures
• collect performance data
• use measures to monitor performance
• use performance information to drive improvement and/or reallocate resources

Courses are taught by the faculty and staff of the School of Public Affairs and the Schaefer Center for Public Policy at the University of Baltimore. Faculty and staff have extensive experience and expertise in conducting training in MFR as well as facilitating the development of MFR strategic plans and performance measurement systems for public sector and nonprofit organizations.